Frequently Asked Questions
Don't worry, you're not alone! Here are some of the top questions we get asked all of the time.
Head to our help desk for a more detailed breakdown of the SwagUp Platform
Visit Help DeskCan I order individual items instead of a pack?
Yes! Many clients place bulk orders for individual items instead of packs.
Do you ship internationally?
Yes we do! We can ship your Swag to any location worldwide. Rates vary depending on size and weight. A Swag Agent can assist you on finding the best method to get your Swag across the globe.
Do you offer unbranded items?
Yes we do! Let us know what you are looking for, and we’ll be sure to find it. Ask a Swag Agent for access to our running catalog!
How do the sizes work for shirts?
You may collect sizes on your end, or we can recommend a standard distribution for you! Each Swag pack will be labeled with a small size sticker, notating the size of the garments inside.
We need somewhere to store our swag. Can you help?
Of course we can! We offer storage and fulfillment options to clients with large volume orders. Our warehouse is located in New Jersey, and we ship internationally. You let us know how many packs you need from our warehouse, we will ship them out the same day!
Can’t find what you’re looking for?
You can post your question. Our Swag Agent will answer your question
