At SwagUp, management starts by empowering leaders to build their teams through transparency and honest feedback. These values are essential to our moral fiber. We facilitate this with an open door policy for employees at every level. Our financial and sales numbers are reviewed constantly with all departments, from fulfillment to marketing. We believe every seat at SwagUp contributes significantly to our growth, so we share these metrics and allow everyone to access these numbers at any time. We start our mornings together to review our daily goals in a quick meeting. Our management has monthly one-on-one sessions to ensure individual growth and allow employees the time to express any hurdles they may be facing. There are no private offices at SwagUp to ensure everyone is approachable, no matter your title.
This was done intentionally to create and encourage employees to have access to managers and executives as needed. We believe that there is a ton of potential within the existing team members, who understand the business well. Still, the only way to unlock that potential is through ongoing communication. We know it's not easy for everyone to voice their opinions, so we take it further by creating anonymous surveys on processes and management. We use this feedback to prioritize needed internal improvements with initiatives our teams love. It's important as leaders to lead and allow all employees to know that their feedback is equally important. They have a natural, positive, and direct ability to change and impact processes.