“The staff are super helpful, and they can handle everything from basic needs to more complex ones as we continue to scale.” -Andrew Groban, People Operations Business Partner at Doist

Meet Doist

Doist, a fully remote tech company, is known for building productivity tools like Todoist and Twist, helping teams stay organized and collaborate better. With about 100 employees spread across the globe, Doist is committed to creating meaningful connections among its team—even without a physical office. To help make those connections feel more tangible, Doist turned to SwagUp to add a personal touch to their onboarding experience.

Andrew Gobran, People Operations Business Partner at Doist, oversees all things employee experience. He teamed up with SwagUp to send out custom swag packs that would help new team members feel welcomed and part of the Doist culture from the start.

Building Connections in a Remote-First World

As a remote-first company, Doist didn’t "need" swag in the traditional sense, but they saw it as a great way to help new hires feel more connected to the company. “We wanted to send our team members something physical to welcome them and give them a sense of belonging as they're getting started,” Gobran explained.

SwagUp made it easy for Doist to put together onboarding swag packs that added a personal touch to the remote onboarding process. These thoughtful packages were more than just branded items—they became a fun and memorable part of joining the team.

“We’ve really enjoyed using SwagUp for our onboarding packs,” Gobran said. “They’re easy to order and add that extra bit of excitement to the onboarding experience.”

Why SwagUp?

Doist chose SwagUp because of the variety of swag options and the convenience of pre-ordering stock, so they could easily send out swag as new team members joined. With employees in more than 30 countries, global shipping was a must.

“We liked SwagUp’s variety and the fact that we could pre-order swag and have it ready to go whenever someone new started,” Gobran said. SwagUp’s global shipping capabilities were key for Doist, making sure that everyone, no matter where they were located, could get their swag without any hassle.

The SwagUp Experience

What stood out most to Gobran was how helpful and accommodating the SwagUp team was. “The staff are super helpful, and they can handle everything from basic needs to more complex ones as we continue to scale,” he noted.

The ability to easily send out swag to new hires around the world helped Doist keep the onboarding experience consistent and special, no matter where their team members were based.

The Verdict?

For Doist, SwagUp has been an essential partner in making their remote onboarding experience feel personal and welcoming. The ability to easily order and ship high-quality swag globally has allowed them to create a sense of connection for their team, helping new hires feel like they’re truly part of the Doist family from day one.

As Doist continues to grow its remote team, they know SwagUp will be there to help them scale and keep the employee experience engaging and cohesive, no matter where their people are located.

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