Freeosk realized the importance of fostering a sense of connection, especially as the company continued to scale in a remote-first environment. In an effort to create a memorable onboarding experience for new hires, the company turned to SwagUp, a provider of branded swag kits.
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"SwagUp offered great options within our budget range, and we liked the model of having our swag packages stored offsite and SwagUp handling the shipping.” - Alexandria Peach, Sr. People Manager at Freeosk.
Meet Freeosk Inc.
Freeosk Inc., a fully remote company, has long been committed to offering exceptional experiences for both its employees and customers. With a focus on building strong, engaged teams, Freeosk realized the importance of fostering a sense of connection, especially as the company continued to scale in a remote-first environment. In an effort to create a memorable onboarding experience for new hires, the company turned to SwagUp, a provider of branded swag kits.
The Need for Swag: Enhancing the Remote Experience
As Freeosk transitioned to a largely remote workforce, one of the company's priorities was creating a seamless, efficient process for welcoming new team members. "We were looking for a more efficient way to send new hire swag now that we are a largely remote company," said Alexandria Peach, Sr. Manager of People at Freeosk. The company wanted to ensure that new hires received a welcoming package that made them feel like part of the team, all while maintaining a streamlined process.
The goal was clear: create an onboarding experience that boosted excitement and engagement without taking up too much time or space in the company’s office. "We wanted to be able to have custom packs on hand and ready to ship out when we hired new employees," Alexandria explained.
SwagUp as the Solution
SwagUp emerged as the perfect partner for Freeosk’s new hire swag needs. The company appreciated the flexibility and efficiency that SwagUp’s service offered. "SwagUp offered great options within our budget range, and we liked the model of having our swag packages stored offsite and SwagUp handling the shipping," Alexandria noted. This model allowed Freeosk to save space in their smaller office while providing a consistent, high-quality experience for every new hire.
The Goal: A Smooth, Scalable Process
Freeosk’s main objectives with swag were to create a consistent, high-quality onboarding experience while saving time and resources. By outsourcing the packaging and shipping process to SwagUp, Freeosk eliminated the need to manage stock and handle shipments in-house. "We wanted to save time and space in our smaller footprint office by having the swag kits pre-packed and stored somewhere offsite," Alexandria said.
Additionally, Freeosk used SwagUp’s non-sized items to create a standard swag kit that could be sent to every new hire, ensuring that every team member received the same high-quality experience. With SwagUp’s admin portal, Freeosk could quickly and easily send out swag when needed, keeping the process simple and effective.
Success Moments: Positive Feedback and Increased Excitement
The impact of the swag kits was immediate. As a remote company, Freeosk received overwhelmingly positive feedback from new hires who were thrilled to receive their branded swag boxes. "New hires love receiving a swag box full of branded items during their first week," Alexandria shared. This thoughtful gesture helped new team members feel more connected to the company and increased their excitement about joining the team.
The personalized experience created by the swag boxes also helped foster a sense of belonging among employees. "It helps them feel like a part of the team," said Alexandria. The excitement and positive reactions from new hires have proven to be a valuable part of Freeosk’s employee engagement strategy.
What Surprised Freeosk Most About Working with SwagUp?
For Alexandria, the ease of working with SwagUp was a standout aspect of the partnership. "How easy the whole process was really surprised us," she said. After the initial creation of the swag kits, Freeosk's team experienced zero issues with sending out swag, and the entire process has remained a low-lift for their small, two-person team. "It’s been such a low-lift for our two-person team," Alexandria explained.
The Verdict: SwagUp as a Key Partner in Onboarding Success
For Freeosk Inc., SwagUp has proven to be an invaluable partner in creating a seamless and engaging new hire onboarding experience. By providing budget-friendly, high-quality swag items, offering an efficient shipping process, and ensuring a consistent experience, SwagUp helped Freeosk achieve its goals of increasing employee engagement and boosting retention.
With SwagUp handling all of the logistics, Freeosk was able to focus on what matters most—welcoming new hires and fostering a positive, inclusive culture from day one. The simplicity, scalability, and positive feedback have solidified SwagUp as Freeosk’s go-to partner for new hire swag.
Key Takeaways:
- Challenges: Efficiently sending new hire swag for a fully remote team.
- Solution: SwagUp’s pre-packed, stored swag kits and easy shipping process.
- Results: Increased excitement and engagement from new hires, with positive feedback and a smooth process for Freeosk’s People team.
- Why SwagUp: Budget-friendly options, consistent quality, and hassle-free shipping.
For companies like Freeosk, SwagUp offers the perfect blend of convenience and quality, helping to create memorable experiences for employees while driving engagement and team connection.
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