Frequently Asked Questions
Don't worry, you're not alone! Here are some of the top questions we get asked all of the time.
Head to our help desk for a more detailed breakdown of the SwagUp Platform
Visit Help DeskWhat are some of our different box options?
We offer custom printed boxes or mailer boxes. Custom printed boxes allow interior and exterior design. Our design team can create something special for you! Mailer boxes are white or brown boxes that we can liven up with custom branded tape or stickers to seal.
Do packs come preassembled?
Of course! We handle all assembly in-house to relieve stress for you! We will make sure each pack is on-brand with great presentation before it leaves our warehouse.
What is in a typical pack?
It depends on what your project is for! Our most common pack includes a S’Well water bottle, hard cover notebook, screen printed t-shirt, pens, and Sticker Mule stickers inside a custom printed box. For new ideas, contact a Swag Agent to see our catalog!
Can each pack have different items in them?
Yes! Our goal is to make your job easier. If you have specialized packs that include certain items we can ensure your swag packs are packed accordingly.
Can we use multiple designs?
Yes of course! We can do a mix of designs on different items all in one pack. Our Swag Agents can assist you with designs and pricing.
Can’t find what you’re looking for?
You can post your question. Our Swag Agent will answer your question